- “More than half of consumers expect a response from customer service within an hour, even on weekends.” (Edelman Digital)
- “Two-thirds of all customer experience initiatives will use IT by 2022, a jump from half in 2017.” (Gartner)
- “66% of consumers have used three or more communications channels to contact a brand’s customer service.” (Microsoft)
- “AI spending is expected to total $35.8 billion in 2019, a 44% jump from 2018.” (IDC)
“Digital transformation helps with innovation, and defends against disruption through strategy and tactics that define how you can grow, and shape your advantage in the market for years to come.
WHAT THEY SAID
Ilias is one of the best marketing leaders around. His attention to customizing a marketing plan for each client is second to none!
Amy SchultzIlias continously astounded me with his tenacious ability to mobilize internal cross-functional resources in engineering, technical consulting, product management, product marketing, sales engineering, and channel sales to deliver results in many customer situations. In a nutshell, Ilias delivered results.
Todd Burke"Ilias was highly regarded by the Corporate team. His passion for technology and leadership in driving organizational transformation and operational excellence made him eventually take part of several strategic Corporate projects. Ilias contributed greatly to a strategic initiative to ensure an effective global rollout of our next-generation business intelligence systems, processes, and metrics."
Frederic AubetVery professional. Ilias and his team did a great job of identifying the key places for our business to focus on, and as a result, we have seen a rapid increase of customer acquisition. Highly recommended!!
Ryan LaBarFantastic communication and effort from the team at Marnovia - they really took time to dig deep into my requirements and roll out a killer plan to help me boost engagements, rankings and of course, sales/revenue, highly recommended!!!
Pete HooleyRock-solid collaboration experience with Marnovia. Thank you for all your work!
Emily Gregg